The Bank has become aware of a positive COVID-19 case in our Cairo Branch. Click for more information.

COVID-19 Safety Measures

12/3/2020 COVID-19 Update:

The Bank of Greene County has become aware of a positive COVID-19 case in our Cairo Branch.  Effective immediately on Thursday, December 3, the Cairo Branch has temporarily closed.  For the safety of our customers and employees, the Branch will be deep-cleaned overnight, and the Cairo Branch will reopen for drive-thru service only on Friday, December 4.  The Bank is working closely with local Department of Health Officials regarding this situation.

All Bank locations continue to follow existing safety measures including clear shields for desks and teller lines, hand sanitizing stations, required face coverings, and social distancing markers. Other Branches and office locations have not been impacted.

The Bank continues to encourage customers to use no-contact alternatives such as Online Banking and our Mobile App, drive-through lanes, ATMs, Telebank, and our Customer Service Center.

Our branch lobbies and bank locations are open, with enhanced safety measures.  For no-contact alternatives, you can use our drive-up windows, ATMs, night drops, and digital banking tools, including online banking and our mobile app.

Masks/face coverings are required – we require customers to wear masks or face coverings while in our bank locations.  You may be asked to remove your face covering for identification.

Protective shields – we have clear plastic shields at our teller counters for additional safety protection.

Practice social distancing – please stand at least 6 feet away from other customers while in the branch.  To help, we have placed instructive signs at the entrance.

Sanitizing surfaces – all high-touch customer surfaces are continuously sanitized.

Thank you for your continued patience and assistance in keeping each other safe and healthy!

If you have any questions or need additional assistance, please feel free to call our Customer Service at (518) 943-2600, option 0.

Customer Service Center Hours:
Phone:  (518) 943-2600
Monday – Wednesday 8:00 am – 5:30 pm
Thursday – Friday 8:00 am – 7:00 pm
Saturday – 8:30 am – 2:00 pm

SBA CARES Act and Paycheck Protection Program:  

Our Lending Team is here to help and support our local businesses.  For those customers that need assistance with restructuring their business loans, or more information on the government’s SBA CARES Act and Paycheck Protection Program, please click here for more information.

The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocates funds to help small businesses keep workers employed during the pandemic and economic downturn.  Known as the Paycheck Protection Program, this initiative provides federally guaranteed loans to small businesses who maintain their payroll during this time.

Other Helpful Resources:

FDIC Information FAQ for Customers

Cyber Security Tips To Avoid Coronavirus Scams

Information on SBA Disaster Loan Assistance