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TeleBank 24/7 - Automated Account Information Service 

In order to best serve our clients, The Bank of Greene County provides access to automated account information, 24 hours a day, 7 days a week, using a touch-tone phone.  


To use this free service, call (518) 943-1973 locally or (888) 439-4272 toll-free if you are outside the calling area.

The first time you call about an account, you will be asked to enter the account number and last four digits of the Social Security number of the first person listed on the account.  This will establish a PIN number for that account.

After you hear the recorded greeting - Press (1).  This will bring you to the MAIN MENU.  

Listen carefully to the options and press the correct numbers to proceed.  

If you need help while operating the system, simply press "0" to reach customer assistance during normal business hours or "8" to reach our Help Menu at any time.